MENTORING: SOME PSYCHOLOGICAL PERSPECTIVES
By
Professor
Elegbeleye, O. S.
Department
of Psychology
Obafemi
Awolowo University
Email:
tobae1@oauife.edu.ng
Abstract:
Five psychological
perspectives by which mentoring as a conscious engagement between the mentor
and the mentee can be modelled have been highlighted in this paper to guide
discussion about what constitutes robust and productive mentoring enterprise.
These are Personological, experiential,
environmental, socio-economic and religio-cultural perspectives. The
perspectives were presented in a way that all hitherto overlooked rudiments
germane to the understanding and rational delivery of mentorship are revisited
and reappraised.
Introduction:
Mentoring is undertaken when the mentor
initiates a deliberate, but somewhat empathic, chain of activities directed at
providing for the mentee solid guidance and pathways that will be required to
navigate the confusing maze that characterizes today’s social
responsibility mandates, effective
educational delivery and sustainable
manpower development for both the present and future needs of the Nigerian
nation.
It is unfortunately the norm to experience
deficit value outcomes at all cadres of the Nigerian national life, which spans
governance, educational vision, mission and social reality, public conduct
measured on the time tested tradition of best practices, positive futuristic
dreams that are fibred to sustain hope, hard work and pro-social inclinations
and other sundry facets of human engagements. This occurrences aggregate the
probabilistic harvest of several years of substandard mentoring regimen passed
down the line and has become today’s monster. A monster that scares people from
visiting designated parts of the country for reasons bordering on armed
banditry, kidnapping, terrorism (Boko Haram), mob demolition etc. The above
mentioned monsters out of several of their kind come with violence in its
physicality, while other variants come in form of software but with equally
ferocious negative consequences on their victims. What comes to mind here are
exampled by the debilitating effects of being a victim of fake drugs dispensers,
financial fraud a.k.a. 419, being a victim of stock market crash, being
subjected to devastating revelations of mind boggling corrupt practices in both
high and low places, suffering job insecurity and a discrepant alienation
between the elite and the governed.
Rational minds know that all of the above
are outcomes that are predicated on a process that took a long time to mature;
hence they brook no hasty solution but rather a painstaking assessment,
evaluation and paradigmatic application of antidotes. This is therefore
expected to be foreshadowed by the need to provide answers to so many questions
that are pertinent, part of which are the following; why would a university
graduate show no compunction being counted among caught armed robbers and his
female counterpart found working in brothels as prostitutes?, how is any given
youth expected to psychologically reconcile publicly declared embezzlement that
runs into billions of Naira with the value of public accountability that
featured in his mentoring repertoire?, what convincing argument can situate a
public perception that has come to recognize as a truism the believe in and
practice of ‘African time’, ‘politicians are liars’ ‘you call it corruption
when you do not benefit from it’, ‘life is a struggle and therefore encourages
the survival of the fittest’ etc. In this paper, these questions have been
compartmentalized into the following five perspectives through which unbiased
answers can be arrived at and by which discussion in the paper is guided; Personological,
experiential, environmental, socio-economic and religio-cultural perspectives.
Personological
perspective: Mentoring
endeavour in this connexion focuses attention on the three essential domains
that psychologically profiles the person. These are the cognitive domain, the
affective domain and the behavioural domain. All productive mentoring
activities direct attention at the cognitive health of the mentee. A mentee is
subtly led to establish a connection between logical reasoning and decision
making process both of which form the foundation of the building block of a
responsible persona. Far less mistakes are made when decisions are based on
logical sequencing that are capable of initiating a pathway to finding
solutions to sundry problems thrown up by the various environments which define
our present day world. For this reason, the mentor seizes all available
opportunity to deliberately highlight to the consciousness of the mentee what
is logical and illogical thinking. In normal pedagogical tradition, the nerves
responsible for excellent cognitive functioning are best stimulated when the mentee
is made to have a first-hand encounter with the workings of the task he is
billed to master. Therefore a pragmatic
understanding of the workings of a given machine would require that the mentee
is guaranteed uncluttered exposure to a model machine that parades similar
physical features with the target learning object. If a mentee must be made to grow
into a mature personality, debates or academic discourses involving him or
presented to him as a learning simulation need be fact-based, he must be
exposed to prototype situations when the mentor engages in a fact laden
discourse/s.
A poor delivery of mentorship schema at the
cognitive level is epitomized by the secrecy that characterized practice of
medicine by our forefathers. Important information about the reasons behind the
efficacy of the plant-based drugs that worked well for curing sundry ailments
by our forebears were hoarded and allowed to die with them. This singular
development robbed succeeding generation of the birth of a scientific culture
which would have accommodated healthy discourse about alternatives and offer
ample opportunity for comparison of the efficacious value of drugs as they
emerge. Streaming from this would have been the possibility of nurturable
culture of documentation, the absence of which has made generations of African
people a pariah, forever dependent on medical discoveries from foreign lands.
The person at the behavioural level, no
doubt, attracted the pedagogical attention of our African progenitors as they
lay strong emphasis on the nurturing of the individual in a manner that would
allow for the development of personality profiles that could be found reliable
in war times, for community services and
the running of a strong family system. All African cultures subscribed to this ideal,
and several of the norm-induced taboos, rituals, belief systems and witty
sayings come handy as tools to enhance its achievability. The realities of the
pre-technological age gave fillip to these methods of building a person’s
personality profile and significant success attended the practice. This
manifested in the law abiding, culture preserving and cultivated élan that
describe the average person who had the privilege of being exposed to the
culture while it lasted. However the advent of exponential technological
advancement has demystified all mysteries and made hidden things rudely
exposed. The rules that keep the family system in check have been violated by
migration to the cities, acquisition of training through formal education and
escape from the ever vigilant extended family system to far flung cultures that
are alien to the tenets. This development over the years encouraged loose
adherence to the cultural dictates as they were primordially designed, hence
allowing for a watered down version of what used to be holistic and undiluted.
Arising from the above was a deluge of
hybrid, polluted and utterly distorted contemporaneous ideas that are not
recognizable to beneficiaries of the original cultural ideals. The distortions
became so pervading that all known major institutions built around people’s way
of doing things were affected; marriage, language, dressing, sexual practices,
family etc. Even though it is often bandied that culture is dynamic, but the
dynamism brought about by the new ideas went viral. With this background,
mentoring activities need pay more than a cursory attention to the person and
the state of confusion he has been sucked into as a result of the inexorable
transformation, through technological advancement, of the known cultures.
Mentoring activities require a subtle but
realistic effort directed at character grooming. Something quite close to what
is popularly referred to in psychology as Emotional
intelligence (sometimes, also referred to as EQ.) This is the ability to
perceive, understand, express, and control emotions. The concept was
popularized in a 1995 book by Daniel Goleman, in which he argues that emotional
intelligence counts more for success in life than IQ does. The book was
specifically driven by the observation that people with high IQ scores sometimes
fail to accomplish much, while people with less impressive intellectual gifts
prosper. Goleman argues that one of the reasons IQ tests fail to predict
success is that they do not measure emotional competence. The term emotional
intelligence was coined by Peter Salovey and John Mayer (1990), who described
it as consisting of five traits: • Emotional Self-Awareness: The ability to
monitor your own feelings and recognize emotional states as they occur. •
Self-Management: The ability to control impulses, ensure that emotional
reactions are appropriate, and understand what underlies those feelings. •
Self-Motivation: The ability to channel emotions towards the achievement of
personal goals. This includes the ability to delay gratifi cation and stifl e
impulses. • Empathy: The ability to read other people’s emotional cues and to
take their perspective, being sensitive to how their feelings may be different.
• Managing Relationships: The ability to react appropriately to the emotions of
others as well as manage one’s own. Grooming encompasses the right behaviour
and the appropriate tempo that ought to attend delivery or enactment of such
behaviours. In the age when unmitigated violence is encountered in all facets
of the polity, conscious efforts need be focused on the need for tempered
contribution to discourses even when the subject matter is contrary to one’s
highly cherished values. The affective disposition of the mentee need to be
worked upon in a manner that will predispose him to recognizing the rights of
other people to air their opinion on issues no matter how unpopular. The temperamental
threshold of the Nigerian person appears to operate on a very short fuse owing
to the way his psyche is daily affronted by the sheer inequality in wealth
distribution, rabid corruption that is advertised with impunity, policy
summersaults, wanton killings by gunmen, state sponsored murders, corrupt
justice system, unemployment etc. It appeals to common logic that when there is
nobody (government or institutions) to look up to for help and succour, one
settles for self help. This explains why it looks like labour has lost its
dignity as things to do for a living are bountifully available in the Nigerian
environment but they are not structured to create jobs. The standard ‘self help’
alternative now manifests as ‘419’, ‘yahoo’, ‘yahoo plus’ criminal inventions
which are directed at substantiating the schema that ‘the end justifies the
means’. These are developments that are usually the forte of the youths who
have all but lost hope in the forlorn believe that the polity lacks the
capacity to reward merit. The mentor therefore needs to reinvent a strategy
that will engender hope building models that can sustain a motivation for
future compensations for hard work.
Experiential
Perspective: Experience is
a vital ingredient required for learning to take place. Without experience and
the opportunity for a repeat performance of what was previously learnt, no
learning can take place. Hence the concept of experience in mentoring finds
meaning in the fact that the mentor must have to his credit ample repertoire of
experiences from which he can draw to sustain a robust engagement between
himself and his mentee. When an experience sounds factual and credible, it makes
quite a bunch of an impact on the mentee. Not the kind that super rich Nigerian
politicians in Government would give to the suffering masses to endure
austerity and poverty when they themselves lack for nothing. Such experiences
as are alluded to here can be acquired from three important sources; first, is
a first-hand personal experience in which the mentor is an active participant,
where he would have been required to take vital decisions precedent to
desirable outcomes. Second, is the experience vicariously acquired through
anecdotes dropped by elders who have seen it before, by friends who have been
personally involved activities remarkable enough to leave a long term
impression on the mind, and situation-relevant maxims whose creators are not
known but have been with us for time immemorial and usually deployed to teach
moral or coded to predict outcomes. The third sources are the ones acquired as
a product of involvement in school based formal learning, training or
induction. These kinds of experiences are occupation-tailored.
However, while it is expedient for the
mentor to have a huge command of experiences at his disposal, the mentee is
consciously made to contend with the impactful relevance of each unit of
experience as it is dished out by the mentor. The essence of paying particular
attention to the method of delivery is the need to leave behind in the mind of
the mentee a lasting impression that would permit him an easy recall when time
is ripe for him to draw from the experience. The method can involve a specific
schedule designed to occur at prearranged intervals. Also the content of what
is delivered must be made to be consistent with the expected knowledge to be
gained. Mentees also positively subscribe to the idea of being subtly
reinforced in a manner that would not advertise itself.
Environmental
Perspective: The
environment produces all the stimuli that both the mentor and the mentee
respond to; however the motivation to respond, what to respond to and the
quality of response are determined by a range of factors which need be paid
good attention in order to prevent a miscarriage of mentorship endeavour. The
mentor at all times must impact on the mind of the mentee the need to be
economical with what is responded to. This is the ability to sift the chaff
from the whit. When a mentee is driven to respond to too many environmental
stimuli, he is ungainfully distracted with a possible loss of concentration and
inability to focus thought on issues relevant to his intellectual and overall
personality development. In the age of information technology, very many
unsolicited information are made available at the click of a button, on the
internet, via mobile telephony, and cable network television. The mentor,
therefore need to work subtly with the mentee to choose relevant sets of information
that would meet the interest need of the mentee. Of relevance here will be
educative and enlightening information directed at achieving strategically laid
out curricular, the outcome of which can help enhance professionalism and
thoroughly baked elitism. Complementing efforts in this direction would be a
conscious target setting exercises that are equally goal directed.
To initiate a remarkable mentoring at this
level, the mentor himself must be able to navigate the various available
environments so as to have first-hand knowledge of what they contain. It is not
until he is able to accomplish a faultless charting of the environment that he
can lead the mentee safely through its labyrinthine pathways. For example, a
mentor who is unable to operate a computer, not to talk of regularly making use
of the internet cannot successfully protect his mentee from the danger zones
that come with internet use.
Socio-economic
Perspective: This is a perspective in mentoring that
takes cognizance of existential issues which are reflective of Abram Maslow’s
physiological needs. These are needs which if not satisfied will not allow for
other higher needs to be satisfied. A wholesome mentoring enterprise would not
shy away from rendering career counselling advice when the need arises. Nothing
stamps an identity on the individual than his chosen occupation, and a
rewarding occupation has a strong norm compliant motivating value, hence the
mentor must help the mentee identify an occupation that can sustain a lifelong
aspiration of attaining set goals. Once identified, the mentor needs to design
sustainability models that would keep the mentee constantly focused and
interested in the goal of mastering the occupation, particularly when the
rigors of overcoming the challenging complexity of the occupation, as is
characteristic of all occupations, arises. Part of mentoring is sponsoring a
mentee to local and international conferences where the mentee lacks the
financial capacity to sponsor self but needs such conference as an opportunity
to empower self. Other circumstances may even require that the mentor sponsors
the mentee for further education without considering his financial involvement
as poor investment. Other similar sacrifices required of the mentor to make on
behalf of the mentee may include but not limited to providing helpful
information about job openings, giving reference letters when such is demanded
by prospective employers and giving the mentee quality feedback about his
general conducts whether as they pertain to behaviour at work or other life
dispositions.
A mentor who pretends that the welfare of
his mentee is of little concern to him lacks commitment and adequate ability to
deliver. Even where the mentees are many in number, the mentor can still take
significant interest in the welfare of everyone without compromising his own
financial wellbeing.
Religio-Cultural
Perspective: This
perspective looks at mentoring from the background of the pervasive
psychological influence that both the culture and the religious persuasions of
both the mentor and the mentee can wield on how mentorship enterprise is
delivered and received. Religion is a component of culture in as much as a
group of people predicate their world view and their intrinsic understanding of
the cosmic dynamics on profound experiences thrown up by their peculiar
environments. Hence, a world enmeshed in strife and turmoil will look beyond man
for answer, particularly when the elements come with their fury, such as
earthquakes, tornadoes, typhoons, pestilences etc. thus necessitating that a
way of pacifying elemental forces are devised. The obverse of this come tied to
the apron string of man’s grandiose belief in his infallibility and
indispensability. Therefore he refuses to belief that dying necessarily
symbolizes his absolute end as an individual, therefore he must carve for
himself the hereafter where death cannot occur. All of this weave into
existence all of the religious practices as we know them today. This is not
losing sight of the fact that religion when fully accepted in all its doctrinal
ramifications also aspires to galvanize its own culture even if it has to
castigate or make a lie of an earlier cultural believes and perspectives. The
underlying thread in all of this is that man is much a victim of his religion
as he is of other environmental imperatives that rule his life. The mentor needs
to understand that mentoring is not and should not be seen strictly through the
prism of religion but rather as a social imperative that is required to spawn
pro-social conducts and legacies. Though no crime will be committed if
religious verve and tenacity is employed to drive the commitment to see the
mentee through, but care must be taken to avoid insinuations that will make the
mentee believe he is been religiously indoctrinated.
The reason why both religious and cultural
issues are sensitive to mentoring methodologies and delivery is hinged on the
fact that mentoring enterprises if not made to be blind to the religious
affiliations and cultural background of the mentee will necessarily pursue
narrow, selfish and myopic goals that would be too selective for the good of
everyone within the care zone of the mentor. This opinion may appear to reflect
what obtains within the academic environment where the central objective is to
free the mind of all hindrances that may have been woven by sundry
environmental stimulations capable of circumventing deep thoughts about
possibilities. The liberal question to ask is; can’t there be religious,
political, military, entrepreneurial mentoring enterprises etc.? Yes, there can
be. But mentorship of whatever hue must be kept strictly within the view sight
of the goal it is out to achieve. Sentimental tools must not be adopted to
drive a goal that is expected to be logically arrived at, and the mentee must
not at any point in time during his engagement with the mentor be bogged down
by the appeal to a sense in which he sees himself as a beneficiary of a
sympathy laden engagement but rather an empathic one.
Conclusion:
In conclusion, when
engaged in the enterprise of mentoring, the mentor must strictly observe the
rules that govern objectivity and allow self to be driven by the goal of
moulding behaviour to fashion out a personality whose orientations and
productive yearnings will be pro-social and not antisocial, pro-people and not
anti-people, objective and not subjective, organic and not synthetic,
reflective and not abrasive, etc. If the five perspectives laid out above are
adopted as a guide in mentorship engagements, positive outcomes will be bountifully
harvested.
References
Goleman, D. (1995) Emotional
Intelligence: Why It Can Matter More than IQ. New York: Bantam, Goleman,
D. (1998) Working with Emotional Intelligence. New York: Bantam,
Sternberg, R. J. (1999) “Review of Working with Emotional
Intelligence.” Personnel Psychology,
52(3) : 780.
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